QuickBooks Desktop sync error: Your login information has changed

Why the sync error occurs

This error occurs when there's a change to the token used to set up the sync. If the token has been deactivated, you'll need to create a new token.

Select Settings
Select Tokens under Sync
Select New
Name will auto-populate (this is a one-time use object)
Select Save - the token will be generated (also a one-time use object)
Write down or copy & paste this token, before navigating away from this page, as it is only shared one time
On the Sync Dashboard:
- Email = Token Name
- Password = Token
Select Next
Select the Bill Manager account name to sync
Select Finish

Account Setup View all

Connecting with my Vendors View all

Making Payments View all

Bill Management View all

Networking with Vendors and Customers View all

Reporting View all

Import / Export View all

QuickBooks Online View all

QuickBooks for Windows View all

Getting Paid (Receivables) View all

Customer Management View all