Wells Fargo

| Bill Manager

WELCOME TO OUR NEW SUPPORT CENTER!

Now it's easier to find exactly what you're looking for.

Plus, we've added more (and better) content about top searches.

Support
  1. Bill Manager Support
  2. Sage Intacct

Sage Intacct

Sync Setup

  • Disconnect and reconnect an existing sync connection with Sage Intacct
  • Sage Intacct sync - Multi-entity sync setup guide
  • Sage Intacct sync - Standard setup guide
  • Sage Intacct Sync - User Guide
  • Sage Intacct Sync Guide: Create a Clearing Account in Intacct
  • Sage Intacct Sync Guide: Create a Sync User in Intacct
See all 9 articles

Tips and Best Practices

  • 1099 Line Items with Sage Intacct
  • Finding the Sage Intacct Company ID
  • Finding the Sage Intacct Entity ID
  • Limiting errors when syncing with Sage Intacct
  • Merge bank GL accounts with Sage Intacct
  • Payments with Sage Intacct
See all 28 articles

Troubleshoot

  • Payments being voided in Sage Intacct
  • Sage Intacct sync error : The following fields are missing in XXXX Customer/Vendor for Sage Intacct
  • Sage Intacct sync error: Invoice [X] cannot be created in Intacct: Could not retrieve the Sequence record!
  • Sage Intacct sync error: "Please try syncing again. If this problem persists for more than 3 hours, please contact Customer Support"
  • Sage Intacct sync error: A problem occurred while trying to connect to Sage Intacct gateway
  • Sage Intacct sync error: Bill XXX cannot be created in Intacct - Required field 'warehouseid' is missing
See all 75 articles

Account Setup View all

  • What is Bill Manager?
  • How do I enroll in Bill Manager?
  • How do I get started with Bill Manager?
  • How do I add a user?
  • User Roles and Permissions
  • How do I add a bank account?

Connecting with my Vendors View all

  • How do I make a payment with Bill Manager?
  • How do I set up a new vendor?
  • How do I invite a vendor to be paid electronically?
  • Managing Vendors payment methods
  • How do I make payment through the Large Biller Network?
  • Best Practices for Entering Vendors

Making Payments View all

  • Paying bills
  • Making a payment without creating a bill
  • Payment timing
  • Combining or separating bill payments to the same vendor
  • Selecting a process date when scheduling a payment
  • Process Date vs. Arrives by Date

Bill Management View all

  • Entering a new bill
  • Editing an existing bill
  • Recurring bills
  • Approving and denying bills
  • Deleting a bill
  • Working with Purchase Orders

Inbox View all

  • Setting up your Inbox
  • Processing documents from the Inbox
  • Associating a document with an existing bill
  • Associating one document with multiple bills
  • Managing documents
  • Managing folders

Networking with Vendors and Customers View all

  • Setting up and using the Network
  • Searching for a business in the Bill.com Network
  • Sending a reminder for Network Invites
  • Invitation sent to a Vendor already using Bill.com
  • Network Icon
  • Disconnecting a Network Connection

Reporting View all

  • Reports Overview
  • 1099 filing
  • Bank Balance
  • To Do List

Import / Export View all

  • Best practices: Importing non-transaction records
  • Best practices: Importing transactions
  • Exporting records and transactions from Bill.com
  • Customizable export reports

QuickBooks Online View all

  • At a Glance: Syncing with QuickBooks Online
  • QuickBooks Online sync setup guide and tutorial video
  • FAQs for QuickBooks Online Sync
  • Notes and Known Limitations

Xero View all

  • At a Glance: Syncing with Xero
  • Xero sync setup guide and tutorial video
  • Best Practices for Syncing with Xero
  • FAQs for Xero

QuickBooks for Windows View all

  • At a Glance: Syncing with QuickBooks for Windows
  • Sync Setup Guide for QuickBooks for Windows
  • Sync dashboard local setup installation
  • Server or Hosting Provider sync dashboard installation

NetSuite / Intacct View Intacct View NetSuite

  • At a Glance: Syncing with NetSuite
  • Sync Setup Guide for NetSuite
  • Best Practices for Syncing with NetSuite
  • Standard Sync Setup Guide for Intacct
  • Multi-Entity Sync Setup Guide for Intacct
  • Requirements for Intacct Settings

Getting Paid (Receivables) View all

  • How do I charge my customer once?
  • Setting up Auto Charge for your customer
  • Receivables timing
  • What your customer sees

Customer Management View all

  • How do I add a new customer?
  • Adding a customer's bank account
  • Sending a note to a customer
  • Add additional contacts for my customer

FAQ

How do I make a payment without creating a bill? How do I pay a bill? How do I process items from the Inbox? How do I add a vendor? How do I apply vendor credits? How do I attach a document to an offline payment? How do I add another user? When will my payment arrive? Process Date vs. Arrives by Date How do I cancel a payment? When can I void a payment? How do I contact Bill Manager Support?

Wells Fargo Support

Available 5am to 6pm Pacific Time, Monday through Friday

1-800-AT-WELLS (1-800-289-3557)

International@wellsfargo.com

  • Quick navigation
    Home
  • Getting Started
  • Advanced Features
  • Syncing
  • Getting Paid