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QuickBooks Online sync error: Bill null: XXX cannot be created in Bill.com - Found multiple objects by search without integrationId: XXXXXX, XXXXXX

Why the sync error occurs

This error occurs when a bill is attempting to sync to Bill Manager from QuickBooks Online, but there are one or more bills with the same invoice number for the vendor in Bill Manager.

How to fix the sync error

Compare the bills in Bill Manager to the bills in QuickBooks Online and make sure they all have unique invoice numbers. Edit the invoice numbers as needed and sync again.

If you don't see any duplicate invoice numbers, please contact Customer Support.

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FAQ

How do I make a payment without creating a bill? How do I pay a bill? How do I process items from the Inbox? How do I add a vendor? How do I apply vendor credits? How do I attach a document to an offline payment? How do I add another user? When will my payment arrive? Process Date vs. Arrives by Date How do I cancel a payment? When can I void a payment? How do I contact Bill Manager Support?

Wells Fargo Support

Available 5am to 6pm Pacific Time, Monday through Friday

1-800-AT-WELLS (1-800-289-3557)