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Sage Intacct sync: Transactions Aren't Syncing after Initial Sync

Why the issue occurs

This issue occurs when the Bill Manager Sync Preferences are incomplete.

How to Fix the issue

To resolve the issue, complete the Sync Preferences in Bill Manager:

  1. In Bill Manager, select Settings
  2. Under Sync, select Preferences
  3. Verify that all required fields have been set
  4. Select Save
  5. Sync again

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FAQ

How do I make a payment without creating a bill? How do I pay a bill? How do I process items from the Inbox? How do I add a vendor? How do I apply vendor credits? How do I attach a document to an offline payment? How do I add another user? When will my payment arrive? Process Date vs. Arrives by Date How do I cancel a payment? When can I void a payment? How do I contact Bill Manager Support?

Wells Fargo Support

Available 5am to 6pm Pacific Time, Monday through Friday

1-800-AT-WELLS (1-800-289-3557)