Existing BILL customer interested in Bill Manager

Existing BILL customers interested in using Bill Manager will need to sign up for a separate Bill Manager account.

Can I have both a BILL account and a Bill Manager account?

Yes, as long as both accounts will not be set up to sync with the same accounting system file.

Can I add Bill Manager to my existing BILL account?

Bill Manager is a separate service and therefore cannot be added to a regular BILL account. A new Bill Manager account will need to be created.

If I keep both versions can I sync both accounts to my accounting system?

No, if sync is set up with both the Bill Manager and BILL account, data corruption and duplication will occur in both accounts including the accounting system file.

Can my Bill Manager account be linked to my accountant's BILL Console account?

No, a Bill Manager account cannot be linked to a BILL Accountant Console account.

If choosing to cancel the existing BILL account to enroll into a new Bill Manager account, will I have to set up my ePayment vendors/customers again?

Yes, any connections via the BILL Network will need to be established again manually in the Bill Manager account. Any manually entered bank account and/or credit card information will need to be manually entered again into the Bill Manager account.

Will I be able to retain the historical data of my BILL account if I choose to cancel it?

A backup copy of the data in the BILL account is available by request. The request can be submitted by an Administrator on the BILL account. A DVD of data contains bill documents, canceled checks, and the vendor and company documents that have been processed in BILL.

For instructions on how to cancel your BILL account, search for Cancelling a BILL account in the BILL support center.