Reconcile offline payments

If you download your bank feed into your accounting system, you may need to mark offline payments in Bill Manager not to sync to your accounting system so there are no duplicates.

You may also be able to match the synced payments from Bill Manager with downloaded bank transactions. See the sections below for each option.

Mark an offline payment to not sync

When recording payments in Bill Manager that were made outside of Bill Manager and have also already been recorded in the accounting system, mark the payment not to sync:

1. Select Bills in the navigation menu
2. Select the bill you want to mark as paid
3. Select More Actions
4. Select Mark as paid
5. Deselect the checkbox for Sync to accounting software
6. Select Submit

Sync payments from Bill Manager to the accounting system and match

As an alternative, post the payments first in Bill Manager, then allow the system to sync them to the accounting system, matching the payments to the transactions that you download from the bank.

Things to know

• Refer to your accounting system's Support site for additional instructions on matching online banking transactions to existing transactions
• If you have already recorded a payment in your accounting system as well as Bill Manager but you didn't deselect the sync option, contact Customer Support to mark the payment not to sync