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QuickBooks Desktop Sync Dashboard doesn't open

Why the issue occurs

Most of the time, the issue is due to the status of the compatibility mode in the dashboard properties.

How to fix the issue

If the sync dashboard doesn't open, check the status of the compatibility mode in the dashboard properties:

In Bill Manager:

  1. Right-click on Sync Dashboard program icon
  2. Select Properties
  3. Go to Compatibility tab
  4. Select the checkbox for Run this program in compatibility mode for:
  5. Select OK
  6. Open the Sync Dashboard

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FAQ

How do I make a payment without creating a bill? How do I pay a bill? How do I process items from the Inbox? How do I add a vendor? How do I apply vendor credits? How do I attach a document to an offline payment? How do I add another user? When will my payment arrive? Process Date vs. Arrives by Date How do I cancel a payment? When can I void a payment? How do I contact Bill Manager Support?

Wells Fargo Support

Available 5am to 6pm Pacific Time, Monday through Friday

1-800-AT-WELLS (1-800-289-3557)