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QuickBooks Online sync error: This bill's already been paid

Why the error occurs

This error occurs when a payment on a bill in Bill Manager is trying to sync to QuickBooks Online, but the bill is already marked as paid in QuickBooks Online.

How to fix the error

Option 1: Void the payment in QuickBooks Online

The easiest solution to this error is to void the payment in QuickBooks Online and sync again, so the payment in Bill Manager syncs to QuickBooks Online.

Option 2: Keep the payment in QuickBooks online

If you need to keep the payment you recorded in QuickBooks Online, contact Customer Support to clear the error.

Note: If you made a live payment on the bill in Bill Manager, be sure the payment account listed on the payment in QuickBooks Online is Money Out Clearing to avoid an account imbalance.

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FAQ

How do I make a payment without creating a bill? How do I pay a bill? How do I process items from the Inbox? How do I add a vendor? How do I apply vendor credits? How do I attach a document to an offline payment? How do I add another user? When will my payment arrive? Process Date vs. Arrives by Date How do I cancel a payment? When can I void a payment? How do I contact Bill Manager Support?

Wells Fargo Support

Available 5am to 6pm Pacific Time, Monday through Friday

1-800-AT-WELLS (1-800-289-3557)