Oracle NetSuite: Receivables Invoices

From Oracle NetSuite to Bill Manager

  • If an invoice is partially or fully paid in Oracle NetSuite, it will not sync from Oracle NetSuite to Bill Manager
  • If the currency for an invoice is not USD (US dollars,) it will not sync from Oracle NetSuite to Bill Manager
  • $0 invoices in Oracle NetSuite will sync to Bill Manager as unpaid invoices if they do not have payments on them in Oracle NetSuite
  • Once invoice has synced with Oracle Netsuite, it can't be edited in Bill Manager. Edit will need to be managed in Oracle NetSuite.
  • Sales tax will sync into Bill Manager as a line item from Oracle NetSuite. It will not be editable in Bill Manager.
  • Discount Items:
    • Best practice when using Discount items is to create and manage the invoice in Netsuite and let that sync into Bill Manager.
    • Discount items at the header level of an invoice in Oracle NetSuite will not sync to Bill Manager
    • Discount Items at the line item level will sync into Bill Manager as a line item from Oracle NetSuite. It will not be editable in Bill Manager.
    • Discount line items will apply to the line item directly above it only
    • Discounts in Oracle NetSuite can be a percentage, but only the amount of that discount line item will sync to Bill Manager. The percentage will not show in Bill Manager.
    • If you create an invoice in Bill Manager and select a discount line item, when it syncs to NetSuite the discount will be applied to the entire amount of the invoice, i.e. at the header level.
    • Best Practice:
      • If you would the discount applied at the header level, create the invoice in Bill Manager
      • If you would like the discount applied at the line item level, create the invoice in Oracle NetSuite.
  • If an invoice was created from a Sales order in Oracle NetSuite, the Sales Order # from Oracle NetSuite will sync and display in the PO # field on the invoice in Bill Manager
    • The Sales Order # in the PO # field will not be editable in Bill Manager

From Bill Manager to Oracle NetSuite

  • Once an invoice has synced with NetSuite, it is not editable in Bill Manager
  • Bill Manager only supports classifications in the line items of an invoice. Invoices in Oracle NetSuite can be classified both in the general section of the invoice, as well as the line items of the invoice.
    • When invoices sync from Bill Manager to Oracle NetSuite, the general section of the invoice will use the classification that is set as the Default Receivables classification in the Bill.com Preferences
    • To make it easier to reclassify these records (as needed), create a department, location, and/or class called Unclassified, Uncoded or something similar, and set that as the Default Receivables classification. This will allow a report to be run in order to isolate the invoices that need to be reclassified.