Support
  1. Bill Manager Support
  2. Sage Intacct
  3. Sync Setup

Disconnect and reconnect an existing sync connection with Sage Intacct

There are times you may need to disconnect and reconnect an existing sync connection between Bill Manager and Sage Intacct for troubleshooting, or if you deactivate the user who originally set up the sync in Bill Manager.

Note: If this is the first time you are connecting the sync, please follow the sync setup article at the bottom of this page, these steps will not work for a brand new sync connection.

Disconnect the sync

  1. Select Settings
  2. Select Setup under Sync
  3. Select Disconnect

Reconnect the sync

  1. Select Settings
  2. Select Setup under Sync
  3. Select Connect

Account Setup View all

Connecting with my Vendors View all

Making Payments View all

Bill Management View all

Inbox View all

Networking with Vendors and Customers View all

Reporting View all

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FAQ

How do I make a payment without creating a bill? How do I pay a bill? How do I process items from the Inbox? How do I add a vendor? How do I apply vendor credits? How do I attach a document to an offline payment? How do I add another user? When will my payment arrive? Process Date vs. Arrives by Date How do I cancel a payment? When can I void a payment? How do I contact Bill Manager Support?

Wells Fargo Support

Available 5am to 6pm Pacific Time, Monday through Friday

1-800-AT-WELLS (1-800-289-3557)